StepMate
StepMate
The legal agreement.
StepMate is provided for personal, non-commercial health tracking. Users are responsible for ensuring their mobile hardware supports accurate sensor delivery.
StepMate is not a medical device. All provided data should be viewed as estimations. Users must consult a healthcare professional before initiating new physical activities.
Purchases are processed by the store used to install the app: Apple’s App Store on iOS or Google Play on Android. StepMate does not store payment-card details. Android refund requests under our 14-day guarantee are handled through StepMate support and processed in Google Play.
On Android, Secure Vault can store JSON backup files in the connected Google Drive AppData folder; StepMate does not encrypt those files before upload, and disconnecting Drive does not remove existing backups. On iOS, StepMate stores preferences locally and does not directly sync them to iCloud or Google Drive. Manually entered or imported step samples are saved to Apple Health only if you grant write permission. If iCloud Backup is enabled for the device, Apple may include compatible app data in its device backup. If Health is enabled in iCloud settings, Apple may sync Health records separately. StepMate cannot restore step records removed from Apple Health or preferences removed with the app.
For any Android Premium purchase, including a yearly charge or a Lifetime purchase, email stepmate@compilerz.net within 14 calendar days of the charge with your Google Play order ID and we will issue a full refund through Google Play. The refund ends Premium access and cancels an active yearly subscription. Canceling a subscription by itself stops future renewals but does not issue a refund. This voluntary guarantee does not limit any rights you have under applicable law.